02SUPPORT

Human support

When a developer hits something AI can’t fix, a human can step in and answer the question. Every answer becomes part of the context, and makes the next question easier.

$ npx restless init
  • A human support inbox any of your developers can escalate to when they’re not getting the answers they need.

  • You have their API, MCP, and support history on hand, so you can debug right alongside them.

  • Every answer is added to the product’s context, so the next similar question gets answered on its own.

SUPPORT

When AI isn’t sure,a human takes over

APIs fail in ways a chatbot can’t always untangle. When a developer hits one, Restless hands the full thread, with their context attached, to someone on your team who can.

  1. 1

    AI answers most tickets

    Restless resolves the majority of questions on its own, from your docs, your API, and past answers.

  2. 2

    Escalate to a human

    When it can’t, the developer reaches your team in one click, with the full thread and their context attached.

  3. 3

    Answers compound

    The key parts of every human answer become reusable context, which powers your docs, AI agent, MCP server and more.

Becomes context for
  • Docs
  • Agent
  • MCP

FULL STACK

Keep your developersmoving forward

When a question reaches your team, everything they need to answer it is already in the thread.

See what they see

Their live API calls, MCP activity, and past tickets load with the thread, so you debug from the same view they have.

AI answers first

Most tickets are resolved automatically from your docs, API, and past tickets, so your team only sees the ones that need a human.

Reply from Slack

Answer developer questions without leaving Slack. Threads sync back to Restless automatically.

Realtime logs at your side

See the developer’s actual requests, responses, and errors while you help, so there’s nothing to reproduce.

Draft replies with AI

Restless drafts an answer from the user’s context and past support history. Review, tweak, and send.

Every answer becomes context

Resolved answers feed the product’s context, so the next time someone asks the same thing, it’s already answered.

Related features

MCP Server

Give agents native access to your API, so they resolve most questions before a human is needed.

Learn more

Self-updating docs

Turns resolved support answers into documented context on their own.

Learn more

AI Traffic

See what agents are looking for across your API and docs.

Learn more

GET STARTED

Setup is a breeze

Restless is tightly integrated with your API, so we install a small SDK. Don't worry, we walk you through every step of the way.

Nothing is uploaded without your permission.

$ npx restless init

A terminal animation shows the Restless API setup from introduction through account login.